New! Payment Integration Feature in Energy Force

“Our Energy Force customers now have the ability to take payments directly through Energy Force in our latest release. This is a huge win for our users and their customers,” according to Lauren Althoff, Product Manager, Software Solutions Integrated (SSI). Companies utilizing Energy Force software for propane or refined fuel businesses can set up their encrypted PIN pad devices to use the new integration feature. Once the business accepts a customer payment using a PIN pad device, it is automatically pulled into the Energy Force payment journal and is posted to the customer account seamlessly.

Card-present payment solutions using encrypted devices utilize this payment integration via the NMI Gateway. Brandy Williams, SSI Implementation Specialist explains that Energy Force customers can begin by establishing an account and purchasing encrypted devices from the NMI Gateway. “One of the major benefits to working with NMI is that they have several processors and devices that are certified for use,” says Williams. A provided partner portal makes it easy to review options and order devices.

With a few steps, businesses customize their API connection and link payment devices to the Gateway. Options are available to identify where selected payments will be applied and a convenience fee or surcharge can be added, if preferred. When a customer is ready to make a payment from the device, parameters are selected in Energy Force and the information is sent to the payment device where the customer will swipe, insert, or tap their credit card. Once the payment is sent to the Gateway, Energy Force will get a response, and if approved, the payment will be posted into the payment journal and subsequently the customer’s account.

Users can find additional information on the Energy Force Help Center: Payment Integration Payments in Energy Force. Assistance is available from the Customer Support Team to configure devices that are ready for payment integration with Energy Force.

Energy Force, a leading energy software solution by SSI, delivers a seamless, data-driven experience, ensuring fuel and energy needs are covered in one place, from routing to payments.